Cookies policy

This Privacy Policy explains how NabilSom s. r. o. (hereinafter referred to as “NabilSom,” “we,” or “our company”) processes your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, “GDPR”) and Act No. 18/2018 Coll. on the Protection of Personal Data in the Slovak Republic.

Created on: October 19, 2024
Last updated on: September 24, 2024

1. Data Controller

The controller of personal data is:
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NabilSom s. r. o.
Company ID (IČO): 55 961 959
Address: Haniska 68, 044 57 Haniska, Slovak Republic
Email: nabilsom@nabilsom.com

If you have any questions regarding the protection of personal data, you can contact us using the contact details provided above.

2. Purpose and Legal Basis for Processing Personal Data

We process your personal data based on your explicit consent, the fulfillment of contractual obligations, or legitimate interest. You may withdraw your consent for data processing at any time without affecting the lawfulness of processing carried out prior to withdrawal. If you wish to withdraw your consent, you can contact us using the contact details provided above. We process your personal data for the following purposes:

• Provision of NabilSom Powerbank Rental Services: We process your identification and contact details based on the performance of a contract (e.g., during registration and use of the application).
• Customer Communication: Based on legitimate interest or your consent, we may contact you regarding the provision of our services, support, and updates about new features or services.
• Accounting and Legal Obligations: We process your data to fulfill legal obligations, such as for accounting and tax purposes.
• Marketing: With your consent, we may use your data to send information about our products, services, and promotions.
• Application Use: We process data necessary to ensure the functionality of the application, enhance user experience, analyze usage, and resolve application issues.

3. Categories of Processed Personal Data

We process the following categories of personal data:

• Identification Data: Name and surname.

• Contact Data: Email address and phone number. These are used for registration, communication, and service provision purposes.

• Financial Data: Information about payments for renting NabilSom powerbanks. These data are linked to your identity and are used to process transactions within the application.

• Location Data:
Precise Location: Used to determine your location for application functionality (e.g., displaying nearby charging stations).
Approximate Location: Used for basic application functionality and localization of services. These data are collected only with your explicit consent. You can withdraw your consent at any time in your device settings. However, withdrawing consent may affect certain application features. The application may also access your device's camera to capture images and videos without storing them.

• Service Usage Data: Information about your interactions with the application, rental history, and the dates and times of NabilSom powerbank rentals.
• User Content: Photos or videos that may be uploaded in connection with using the application. These are used solely for application functionality, such as verification or sharing with other users.
• Technical Data: IP address, device type, operating system, error information, and other diagnostic data to assist with application maintenance and improvements.
• Diagnostic Data:  o Crash Data: Used to address issues and improve application performance. o Performance Data: Used to enhance overall performance and the user experience of the application. o Other Diagnostic Data: Additional data collected for troubleshooting and improving the application.

Zhrnutie Spracovaných Osobných Údajov:

4. Use of Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance the user experience and analyze the use of our services. Cookies for analytical and marketing purposes are used only with your consent, which you can withdraw at any time through your browser settings. The types of cookies we use include:

• Essential Cookies: Required for the proper functioning of the website and application.
• Preference Cookies: Enable the website to remember information that customizes the appearance and behavior of the site, such as your preferred language or region.
• Analytical Cookies: Collect statistical data about the usage of the website.
• Marketing Cookies: Customize advertisements based on your interests (used only with your consent).

For more detailed information about cookies, please refer to our Cookie Policy available at www.nabilsom.eu/en/cookies.

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable legal regulations. Examples of retention periods include:

• Transaction Data: Retained for 10 years in compliance with accounting regulations.
• Marketing Data: Retained until you withdraw your consent.
• Data Collected for Application Functionality: Retained as long as your account remains active or as necessary to provide our services.

6. Rights of Data Subjects

As a data subject, you have the following rights:

• Right of Access: You may request information about the processing of your personal data.
• Right to Rectification: You may request the correction of inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data under certain conditions.
• Right to Restriction of Processing: You may request the restriction of processing your personal data.
• Right to Data Portability: You have the right to receive your personal data that you provided to us in a structured, commonly used, and machine-readable format. You also have the right to transfer this data to another controller. To exercise this right, please contact us using the contact details provided below.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interest or for marketing purposes.
• Right to Withdraw Consent: If the processing is based on your consent, you may withdraw it at any time.
• Right to Lodge a Complaint: If you believe that your personal data has been processed in violation of the GDPR, you have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

If you wish to exercise any of these rights, please contact us using the contact details provided above.

7. Sharing and Transfer of Personal Data

Your personal data may be shared with the following third parties:
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• Service Providers: For example, for payment processing or providing technical support.
• Legal Authorities: When required by law or a court order.
• International Data Transfers: If your personal data is transferred outside the European Union or the European Economic Area, we will ensure that such transfers comply with applicable legal regulations through the use of standard contractual clauses or other legal mechanisms approved by the European Commission.

8. Security Measures

We have implemented technical and organizational measures to protect personal data from loss, misuse, unauthorized access, or disclosure. To safeguard your personal data, we use appropriate technical and organizational measures, such as encryption, access controls, and regular security audits. These measures aim to ensure the confidentiality, integrity, and availability of your data.

9. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. In the event of significant changes, we will notify you via email or through a notification in our application.

10. Contact

If you have any questions, require more information, or wish to exercise any of the rights mentioned above, please contact us using the contact details provided above.